Shipping policy
Order Processing Time
All orders are typically processed and prepared for shipment within 7 business days (Monday through Friday).
Orders placed on weekends or public holidays will be processed on the next business day. In such cases, your order will be shipped within 5 business days from the next business day.
Shipping Carriers
We partner with trusted national and international carriers to ensure reliable and secure delivery, including:
FedEx
USPS
UPS
DHL
Estimated Delivery Time
Under normal circumstances, orders are delivered within 7–15 business days after shipment.
Please note:
Delivery times may vary depending on your location and carrier conditions
All shipping timeframes are estimates only and not guaranteed
Tracking Information
Once your order has been processed and a shipping label is created, you will receive an email with:
Your tracking number
A link to track your package
Tracking information is typically sent within 7 business days after order processing.
Please allow up to 48 hours for tracking updates to appear on the carrier’s website.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
If an order is delayed, undelivered, or returned due to:
Incorrect or incomplete address
Unclear or undeliverable address
Please note:
We do not offer refunds in these cases
Reshipment (if available) may require an additional shipping fee
Business Days Definition
For the purposes of this policy, business days refer to Monday through Friday, excluding weekends and officially recognized public holidays in the United States.